The Duravant family of operating companies serve the food processing, packaging and material handling segments.

Local Service. Nationwide Network.


Following routine maintenance schedules, keeping replacement parts on hand and providing operators and maintenance technicians with regular training results in maximum uptime of Marlen, Carruthers, Afoheat and Unitherm equipment.
  • Deep Diagnostics

    Utilizing our 1000-point audit process during quarterly onsite visits, a SupportPro representative conducts a review of spare parts inventories to ensure the plant has the correct prescription in-house for improved system reliability.
  • A Real Partnership

    SupportPro is more than an investment in protecting an equipment purchase. It creates a partnership that enables us to provide support throughout the entire lifecycle of our products.
  • The Facts

    It’s not about simply being there when we are needed. Our numbers show that processors employing SupportPro as an extension of their staff have seen up to a 50% decrease in equipment downtime.
  • Our Goal

    From preventive maintenance and regularly monitoring the performance of our equipment to system updates and refresher training courses, SupportPro's mission is to be there before the plant experiences a problem to avoid costly downtime.

Always present. Unmatched performance.


SupportPro is a nationwide service organization specializing in supporting customers in the packaging, food processing and material handling industries across the United States. We bring a consultative approach to help you optimize the performance of your equipment throughout its entire service life. Our goal is to deliver service solutions that reduce operational disruptions and costs, optimize safety and quality, and improve the overall equipment effectiveness within your operation.

As your service partner, SupportPro delivers an equipment lifecycle management program shaped to your needs. With a dedicated team of service specialists, we deliver 24/7 support. We are equipped to advance priority access to critical parts, deploy factory-trained equipment experts and master technicians for your on-site needs, and help you execute an asset management plan including installation, start-up, maintenance and modernization.

From our manufacturing facilities and through our field service fleet, certified SupportPro technicians are trained to service equipment from the Duravant family of operating companies: Arpac, FMH Conveyors, Hamer-Fischbein, Key Technology, Marlen International, Mespack, Ohlson Packaging and QC Conveyors. In addition, we have decades of experience troubleshooting and maintaining the most popular OEM brands.

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Maintenance and Operations Training for Best-in-Class Competence

SupportPro training courses are designed to educate our Customers in the safe assembly, operation, troubleshooting, disassembly, and clean-up of Marlen equipment.

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We Are Here For You


To learn more, contact our customer service manager, Jerry Burks, via phone at 913.895.1346, or via email at jerry.burks@marlen.com

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